Frequently Asked Questions
How do i know if the products are authentic?
You can scan the QR code on products to confirm authenticity.
Do you accept refunds?
Yes we issue refunds only when products paid for isn’t available.
Whats your return policy?
Return is accepted only if we sent the wrong items to you,and it must be returned back in 24 hours.
How do i track my order?
Tracking numbers will be sent to you as soon as your order has been sent out.
Can i cancel or modify my order after it has been placed?
No you can’t.
Do you offer gifts wrapping or personalized messages?
Gift on orders worth 100k above
Can i talk to a customer care?
Yes on whatsapp 09073152905
How long does shipping takes?
Lagos delivery takes 24-72hrs
Outside Lagos delivery takes 2-5 days
Payment (what questions do they ask about payment)
Do you accept bank transfer? Yes pay directly into our business account